Last Updated: August 24, 2026

This Privacy Policy explains how 5 Thousand Frames Films LLC, a Maryland limited liability company, doing business as WedVeil (“WedVeil,” “we,” “us,” or “our”), collects, uses, stores, discloses, and protects personal information when individuals access or use the WedVeil website, applications, vendor workspace, directories, profiles, Feed, Wall, Journal, Jobs, messaging functionality, projects, calendars, subscription features, and other services we provide (collectively, the “Platform”).

WedVeil is intended exclusively for individuals who are at least 18 years old.

By creating an account or using account-based features of WedVeil, you represent that you are at least 18 years old.

This Privacy Policy should be read together with our Terms of Service, Community Guidelines, Copyright & DMCA Policy, Cookie Policy where applicable, and other policies expressly incorporated into the Platform.

1. Who We Are

WedVeil is an independent online information, discovery, communication, publishing, and technology platform serving couples and wedding professionals.

WedVeil also provides eligible wedding professionals with digital professional workspace functionality.

WedVeil is operated by:

5 Thousand Frames Films LLC
doing business as WedVeil
Maryland, United States

Contact: support@wedveil.com

2. Purpose of WedVeil

WedVeil provides an informational and technological environment where adult users may:

• discover wedding professionals;

• view professional profiles and portfolios;

• publish and discover wedding-related content;

• communicate with other users;

• use informational Jobs functionality;

• participate in Feed and Wall features;

• access Journal and Real Weddings content;

• interact through likes and comments;

• use professional vendor workspace functionality;

• manage vendor projects and calendars;

• collaborate with other vendors;

• maintain professional portfolios; and

• access additional Platform features based on account type or subscription plan.

WedVeil is not a payment marketplace for wedding services.

WedVeil does not process payments between couples and vendors.

WedVeil does not require access to private contracts, deposits, banking arrangements, or financial relationships between users.

3. Scope of This Privacy Policy

This Privacy Policy applies to personal information processed by WedVeil in connection with the Platform.

It may apply to information concerning:

• Platform visitors;

• registered couples;

• registered wedding professionals;

• Free and paid subscription users;

• users publishing content;

• users participating in Jobs;

• users communicating through Platform features;

• users operating professional workspaces;

• individuals contacting WedVeil;

• individuals submitting reports;

• individuals making privacy requests; and

• other persons whose information is reasonably processed in connection with Platform operation.

This Privacy Policy does not govern independent websites or services operated by vendors or other third parties.

4. Age Requirement — 18+ Only

WedVeil is intended exclusively for individuals who are at least 18 years old.

Individuals under 18 are not permitted to:

• create a WedVeil account;

• maintain a Couple account;

• maintain a Vendor account;

• create a professional profile;

• publish content;

• post or respond to Jobs;

• use Platform messaging;

• purchase a WedVeil subscription; or

• otherwise use account-based Platform functionality.

WedVeil does not offer a parental-consent registration process for individuals under 18.

Permission from a parent or guardian does not override the minimum age requirement.

By creating an account, the user represents and warrants that the user is at least 18 years old.

WedVeil may require users to confirm that they meet the minimum age requirement.

5. Information About Individuals Under 18

WedVeil does not knowingly permit individuals under 18 to maintain accounts and does not knowingly seek to collect personal information directly from individuals under 18 through account-based Platform functionality.

If WedVeil becomes aware that an account is operated by an individual under 18, WedVeil may:

• suspend the account;

• terminate the account;

• restrict access;

• remove public content; and

• take reasonable steps to delete associated personal information,

subject to applicable legal, security, fraud-prevention, dispute-preservation, and backup requirements.

If you believe an individual under 18 has created a WedVeil account, please contact: support@wedveil.com

6. Information You Provide Directly

Depending on how you use WedVeil, you may provide information including:

• name;

• business or professional name;

• email address;

• telephone number;

• username;

• authentication information;

• profile photograph;

• cover photograph;

• city;

• service locations;

• website;

• social media links;

• professional category;

• professional description;

• portfolio information;

• photographs;

• videos;

• captions;

• biography;

• company information;

• professional experience;

• Jobs content;

• comments;

• messages;

• Real Wedding submissions;

• Journal submissions;

• project information;

• calendar information;

• collaboration information;

• account preferences;

• reports;

• moderation requests;

• privacy requests; and

• customer support communications.

Users should provide only information reasonably necessary for their use of the Platform.

7. Couple Account Information

Couple users may provide information including:

• name;

• email address;

• authentication information;

• profile information;

• wedding-related preferences;

• wedding date where voluntarily provided;

• general wedding location;

• saved vendors;

• saved content;

• Jobs;

• messages;

• comments;

• likes;

• other interactions; and

• support communications.

WedVeil does not require couples to provide private vendor contracts, bank information, payment credentials, deposits, or financial arrangements with vendors.

8. Vendor Account Information

Vendor users may provide information including:

• professional name;

• company name;

• profile image;

• cover image;

• professional category;

• professional specialty;

• primary city;

• service locations;

• email address;

• telephone number;

• website;

• social media links;

• professional biography;

• portfolio photographs;

• portfolio videos;

• professional experience;

• Feed content;

• Wall content;

• Real Weddings;

• Jobs activity;

• interactions;

• project information;

• calendar information;

• collaboration information; and

• subscription status.

Some vendor information is intended to be public because vendor profiles are designed for professional discovery.

9. Public Information

Information that users intentionally publish publicly may be accessible to Platform users, visitors, and potentially search engines.

Public information may include:

• vendor name;

• company name;

• profile image;

• cover image;

• category;

• general service location;

• professional biography;

• portfolio;

• public website;

• public social media links;

• Feed posts;

• Wall content;

• Real Weddings;

• Journal contributions;

• public comments;

• visible engagement; and

• other information intentionally published publicly.

Users should not publish information they wish to keep private.

Public information may be copied or shared by third parties outside WedVeil, and WedVeil cannot fully control information after third parties have independently obtained it.

10. Private Vendor Workspace Information

WedVeil may provide vendors with private workspace functionality.

Private workspace information may include:

• projects;

• calendar entries;

• internal notes;

• planning information;

• project dates;

• project status;

• invited collaborators; and

• other information designated as private.

Private workspace information is not intended to be displayed publicly.

WedVeil does not intentionally use private calendar information to represent a vendor's public availability unless the vendor expressly chooses to use a feature designed to share such information.

Authorized WedVeil personnel may access private information where reasonably necessary for:

• technical support;

• troubleshooting;

• security;

• abuse investigation;

• legal compliance; or

• Platform administration.

11. Messages

WedVeil may provide private and group messaging.

We process messages to:

• transmit communications;

• maintain conversation functionality;

• prevent spam;

• detect abuse;

• investigate reports;

• maintain security; and

• comply with applicable law.

Private messages are not treated as public content.

Authorized access may occur where reasonably necessary to investigate reported misconduct, respond to a security incident, comply with lawful legal process, protect users, or provide requested technical support.

Users should not use WedVeil messaging to transmit unnecessary highly sensitive information.

12. Project and Calendar Information

Vendors may use WedVeil to maintain project and calendar information for organizational purposes.

This information is generally processed to provide the requested professional workspace functionality.

WedVeil does not guarantee permanent preservation of project or calendar information.

Vendors should maintain independent records of critical appointments and business information.

13. User Content

User Content may include:

• photographs;

• videos;

• text;

• captions;

• comments;

• Jobs;

• profile information;

• Real Weddings;

• Journal submissions;

• portfolio content;

• messages;

• workspace information; and

• other information submitted through WedVeil.

Public User Content may be displayed publicly.

Private User Content is processed according to the functionality through which it was submitted.

14. Information Collected Automatically

When users access WedVeil, certain technical information may be collected automatically, including:

• IP address;

• browser type;

• device type;

• operating system;

• approximate location derived from IP address;

• referring pages;

• pages viewed;

• access time;

• session information;

• authentication events;

• application events;

• error logs;

• security events;

• cookie identifiers;

• device identifiers where permitted; and

• general usage information.

This information may be used for Platform operation, security, analytics, troubleshooting, fraud prevention, and improvement.

15. Location Information

WedVeil may process general location information relevant to Platform functionality, including:

• city;

• state;

• region;

• country;

• vendor service area; and

• approximate location inferred from an IP address.

Precise real-time GPS location is not required for WedVeil's ordinary core functionality.

WedVeil will not intentionally collect precise geolocation unless reasonably necessary for a specific optional feature and handled in accordance with applicable law.

16. Third-Party Information

WedVeil may interact with third-party technology providers, including:

• authentication providers;

• video hosting providers;

• cloud infrastructure providers;

• storage providers;

• email delivery services;

• analytics services;

• security providers;

• payment processors for WedVeil subscriptions; and

• other technology services.

We may receive limited information reasonably necessary to operate these integrations.

Third-party providers may separately process information according to their own privacy policies.

17. WedVeil Subscription Information

WedVeil may charge eligible vendors for access to paid Platform features.

These payments relate only to WedVeil subscriptions and digital Platform functionality.

They are not payments for wedding services.

WedVeil does not process payments between couples and vendors.

A third-party payment processor may process WedVeil subscription payments.

WedVeil may receive limited information such as:

• subscription plan;

• payment status;

• transaction identifier;

• billing period;

• renewal status;

• billing country;

• payment method type; and

• limited payment metadata.

Where payment processing is handled by an independent processor, WedVeil does not intend to store complete credit or debit card numbers.

18. Information WedVeil Does Not Require

For ordinary Platform functionality, WedVeil does not require:

• Social Security numbers;

• passport numbers;

• driver's license numbers;

• bank account passwords;

• online banking credentials;

• private Couple-Vendor contracts;

• vendor customer deposits;

• full payment card details for wedding services;

• tax returns;

• medical records;

• immigration records; or

• unrelated highly sensitive documents.

Users should not submit such information unless specifically requested for a legitimate and clearly disclosed purpose.

19. Sensitive Personal Information

WedVeil seeks to minimize the collection of sensitive personal information.

Users should not publish sensitive information unnecessarily in:

• profiles;

• Feed posts;

• Wall posts;

• comments;

• Jobs;

• messages; or

• other Platform areas.

Where sensitive information is processed because it is reasonably necessary to provide a requested feature, maintain security, comply with law, or fulfill another legitimate purpose, WedVeil seeks to limit such processing to what is reasonably necessary.

WedVeil does not sell sensitive personal information.

20. How We Use Personal Information

WedVeil may use personal information to:

• create accounts;

• authenticate users;

• administer accounts;

• display professional profiles;

• operate vendor search;

• provide discovery functionality;

• operate Feed;

• operate Wall;

• operate Journal;

• operate Real Weddings;

• operate Jobs;

• provide messaging;

• provide vendor workspace functionality;

• maintain projects;

• maintain calendars;

• facilitate invited vendor collaboration;

• administer subscriptions;

• provide customer support;

• communicate service information;

• review vendor profiles;

• moderate content;

• investigate reports;

• enforce Platform policies;

• prevent fraud;

• prevent spam;

• detect security threats;

• maintain infrastructure;

• troubleshoot errors;

• understand Platform performance;

• improve functionality;

• conduct aggregate analytics;

• maintain legal records;

• comply with legal obligations; and

• protect WedVeil, users, and third parties.

21. Search, Discovery, and Ranking

WedVeil may process Platform information to organize directories, search results, recommendations, and rankings.

Relevant signals may include:

• category;

• location;

• subscription tier;

• profile completeness;

• activity;

• engagement;

• content performance;

• recency;

• moderation status; and

• other relevant Platform signals.

These systems are intended for Platform organization and professional discovery.

They are not designed to make credit, lending, housing, insurance, medical, governmental, or similarly legally significant decisions.

22. Analytics

WedVeil may use analytics to understand:

• Platform traffic;

• feature usage;

• user navigation;

• technical performance;

• errors;

• engagement;

• retention; and

• aggregate usage patterns.

Where legally required, non-essential analytics technologies will be subject to appropriate consent or opt-out controls.

23. Cookies and Similar Technologies

WedVeil may use cookies and similar technologies.

Essential Technologies

May be used for:

• authentication;

• account sessions;

• security;

• preferences;

• fraud prevention; and

• core functionality.

Analytics Technologies

May be used to understand Platform performance and usage.

Preference Technologies

May remember user-selected settings.

Advertising Technologies

If WedVeil introduces targeted advertising technologies in the future, we will update applicable disclosures and implement legally required consent or opt-out controls.

Additional details may be provided in a Cookie Policy or consent interface.

24. We Do Not Sell Personal Information for Money

WedVeil does not operate a business model based on selling users' personal information to data brokers or other third parties for monetary compensation.

WedVeil does not sell sensitive personal information.

If WedVeil's practices materially change in a manner that constitutes a “sale” or “sharing” under applicable privacy law, we will update this Privacy Policy and provide legally required rights and controls.

25. Targeted Advertising

WedVeil's core business model is based on Platform functionality and vendor subscriptions rather than the sale of user information.

If WedVeil later uses personal information for targeted advertising as defined by applicable privacy law, WedVeil will provide required disclosures and applicable consent or opt-out mechanisms.

26. Service Providers

WedVeil may disclose personal information to service providers that assist us with:

• hosting;

• cloud infrastructure;

• databases;

• media storage;

• content delivery;

• authentication;

• cybersecurity;

• email delivery;

• analytics;

• customer support;

• error monitoring;

• payment processing;

• backups; and

• other technical operations.

Service providers receive information only as reasonably necessary to perform their functions and are expected to process it consistently with applicable contractual and legal obligations.

27. Information Shared With Other Users

Information may be disclosed to other users where required by a feature you intentionally use.

Examples include:

• public vendor profiles;

• public Feed posts;

• Wall content;

• public comments;

• Jobs;

• messages delivered to intended recipients;

• collaboration information shared with invited vendors; and

• Real Weddings.

The visibility of information depends on the relevant Platform feature.

28. Legal Disclosures

WedVeil may disclose personal information where reasonably necessary to:

• comply with law;

• respond to lawful legal process;

• comply with court orders;

• respond to valid government requests;

• investigate fraud;

• investigate abuse;

• address security incidents;

• enforce Platform policies;

• protect rights or safety;

• respond to intellectual property claims; or

• protect WedVeil, users, or third parties.

Where formal legal process is required, WedVeil does not treat an informal request as automatically sufficient to disclose private user information.

29. Business Transfers

If WedVeil or its operating company participates in a merger, acquisition, financing, restructuring, sale of assets, transfer of the Platform, or similar legitimate transaction, personal information may be transferred as part of that transaction.

Any successor will remain subject to applicable privacy obligations.

Where required by law, users will receive notice of material changes.

30. Aggregated and De-Identified Information

WedVeil may create aggregated or de-identified information that is not reasonably linked to an identifiable individual.

Such information may be used for:

• analytics;

• Platform development;

• performance measurement;

• security;

• business planning;

• statistical reporting; and

• understanding general industry or Platform trends.

Where required by law, WedVeil will take reasonable measures designed to prevent de-identified information from being re-associated with an identifiable individual.

31. Data Retention

WedVeil retains personal information only for as long as reasonably necessary for relevant purposes.

These may include:

• maintaining active accounts;

• providing Platform functionality;

• administering subscriptions;

• security;

• fraud prevention;

• dispute resolution;

• legal compliance;

• enforcement;

• maintaining required financial records; and

• protecting legal rights.

Different categories of information may have different retention periods.

When information is no longer reasonably necessary, WedVeil may delete, anonymize, or securely dispose of it, subject to applicable law and backup cycles.

32. Account Deletion

Users may request deletion of their WedVeil account through available Platform functionality or designated support channels.

Deletion may result in deletion or de-identification of associated personal information.

Certain information may be retained where reasonably necessary for:

• security;

• fraud prevention;

• subscription accounting;

• legal compliance;

• unresolved disputes;

• copyright complaints;

• enforcement history;

• backup retention; or

• protecting legal rights.

33. Public Content After Deletion

Where reasonably possible, deletion of an account